Track current planned platform migrations

To track current planned platform migrations, see the Known Issues Portal , designed to elevate our service transparency, deepen user engagement, and improve customer experience.

You’ll be able to access the Portal in Ex Libris Support Center and also access the detailed guide and FAQ pages.

Other relevant articles: 

• For the latest release notes: Alma Content Release Notes
• For the latest list of Alma collection list: Alma Community Zone Collection List

Platform Migration - How to inform Ex Libris about a planned migration?

In case you would like to inform Ex Libris about a potential platform change OR linking change to all/some of your content which is located within Ex Libris Knowledgebases, please see the information below, in case you would like to ask general questions about how to work with us please contact us: provider.relations@exlibrisgroup.com.

Platform/Linking changes can have a very serious impact on our shared customers and it is always recommended to support redirects for the existing links until the new links will be proven to work as expected both on the provider side and within Ex Libris Knowledgebases.

To allow smooth update to your content within Ex Libris Knowledgebases, please answer these questions and pass the information to the PR analyst which you normally communicate with:

For each collection/package, please specify:

• When is the change planned to take place?
• Will there be redirects for the links? For how long?
• What is the full scope of collections?
  • Are non-automated collections included?
• Is the file location planned to change?
  • Yes/No
• Is the file name planned to change?
  • Yes/No
• Is the unique ID planned for each title planned to change?’
  •  Yes/No
• Is the title-level linking planned to change?
  •  Yes/No
• In case you are providing content for Ex Libris CDI (Chapter/Article level), are these links planned to change?
• Should collection URL be changed?
• Will file format change? (Example: Current format: KBART - New format: MARC)

Any information which you will share with Ex LIbris will help us make sure a smooth transition for our shared cusomters.