Alma: Gale - Multiple links showing for an article or chapter in the same Gale collection
- Product: Primo (with either Alma or SFX)
- Product Version: all
- Relevant for Installation Type: all
Why am I seeing multiple links for a Primo article/chapter/reference entry going to the same Gale collection?
Update 2024-02-01: Gale have improved their title list generation to provide unique ISBN for each record in all their KBART files, which you can see at: https://support.gale.com/tlist/. This should resolve most, if not all, of the behavior as described in this article. We will evaluate this issue again in 90 days, and if it is completely resolved, we will remove this article.
Many libraries have submitted cases to Ex Libris showing records from Primo that have multiple links going to the same Gale collection. For example:
We have determined that this issue occurs when there are multiple entries in a Gale title list for a particular title (which creates multiple records/portfolios in Alma or SFX) - usually this is because Gale split larger reference entries (for instance) into their separate volumes at different links.
Update 2023-10-05: Gale have identified a cause of this issue and plan to resolve the non-unique ISBNs issue by (approx) end of 2023.
Update 2023-05-01: Some Gale collections have updated title lists that have unique IDs per volume. See table below.
| Collection Name | Alma Collection ID | 360 DatabaseCode | SFX Target Name | SFX Target ID |
| Gale In Context: Environmental Studies | 611000000000002607 | 2XV | GALE_IN_CONTEXT_ENVIRONMENTAL_STUDIES | 1000000000002607 |
| Gale In Context: Global Issues | 613790000000001664 | KPI | GALE_IN_CONTEXT_GLOBAL_ISSUES | 3790000000001664 |
| Gale In Context: Opposing Viewpoints | 611000000000000491 | IOV | GALE_IN_CONTEXT_OPPOSING_VIEWPOINTS | 1000000000000491 |
| Gale In Context: U.S. History | 611000000000000489 | IHI | GALE_IN_CONTEXT_US_HISTORY | 1000000000000489 |
| Gale Literature Resource Center | 61111031861411000 | ILR | GALE_LITERATURE_RESOURCE_CENTER | 111031861411000 |
Update 2023-01-10: We see this "multiple identical links" issue show up primarily in the "In Context" products. Gale is working on generating new title lists for the In Context products that will contain additional information, such as additional identifiers, that we believe will address this issue. We expect these new lists to be available in Q1 2023.
- Article last edited: 01-Feb-2024