Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Content
    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Content
    3. Knowledge Articles
    4. Provider Known Issues
    5. Factiva (Dow Jones)
    6. Factiva: new platform implementation in Ex Libris products (2024-2025)

    Factiva: new platform implementation in Ex Libris products (2024-2025)

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Factiva Collection Details
    2. Link customization
      1. Search results on the new platform
      2. Embargoed content
    • Product: Alma, 360 KB, SFX
    • Product Version: all
    • Relevant for Installation Type: all

     

    In 2024, Factiva introduced a new platform and interface for customers to use. However, the “classic Factiva” will remain active for a currently indefinite period. Customers can choose one or switch feely between the two platforms.

    Classic Factiva: https://global.factiva.com/ or https://snapshot.factiva.com/
    New Factiva: https://dj.factiva.com

     

    Factiva Collection Details

    Classic Factiva:

    Alma Collection Name

    Alma Collection ID

    360 DB code

    SFX Target Name

    Factiva - Classic

    61111037301464000

    FAC

    FACTIVA_CLASSIC

     

    To accommodate both platforms and allow simultaneous usage, we have created (in August 2025) a new collection in the Ex Libris knowledgebases for use alongside Factiva - Classic:

     

    Alma Collection Name

    Alma Collection ID

    360 DB code

    SFX Target Name

    Factiva

    61820310270000041 AFKWF DOW_JONES_FACTIVA

     

    Link customization

    Each library will need to customize their XSID: this is a very long (50-64-characters) alphanumeric string. You will have received the XSID in your customized link when you signed up for the service.

    Examples, where “XXXXXXXXXX” is your XSID:

    https://global.factiva.com/en/sess/login.asp?XSID=XXXXXXXXXX

    https://dj.factiva.com/login?XSID= XXXXXXXXXX

    Classic Factiva required many customizations, including namespace, userid, and userpassword – these are not required in New Factiva linking. The only customization is the XSID, which you may also be using in Classic Factiva.

    For assistance locating/identifying your XSID, please visit https://support.proquest.com/s/product/factiva to submit a case.

     

    For additional information about Factiva and the new interface, see:

    https://proquest.libguides.com/factiva

    https://support.proquest.com/s/product/factiva

     

    Search results on the new platform

    Title-level links will lead you directly to the title ("source" in Factiva terms) page, but links to the new Factiva platform via link resolver will lead you to a search results page. By default, this page limits the search to results within the last 90 days. Depending on the age of the content, it may look like the link did not work. However, you should see a result if you select "all dates" instead. 

    clipboard_e98eb607d114044f251dd76ecae9c1278.png  

     

    Result after changing the search to "All Dates": 

    clipboard_e0dd4a49ac754d8f28ec395871cb060bf.png

     

    Dow Jones are considering changing the behavior, or allowing for the default search scope to be altered.

     

    Embargoed content

    Factiva contains titles that are not available for a certain amount of time after publication (3 days, 7 days, 30 days, etc.), known as an "embargo". This is listed on their site and in their title list as "Online Availability Target". However, Alma is currently unable to properly track day/week embargo values (only years and months), so we cannot include this information at this time. We will include these values once the development to include these is complete. 

     


    • Article last edited: 2025-08-15
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Factiva (Dow Jones)
      • Gale
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Content Type
      Knowledge Article
      Language
      English
      Product
      Content
    2. Tags
      This page has no tags.
    1. © Copyright 2026 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved