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Premium Workshops

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See a list of upcoming workshops

Global Professional Services is pleased to present virtual, instructor-led trainings, Premium Workshops. These interactive, small-group workshops are designed to provide a personalized experience with a significant practical hands-on component. Each 2-hour workshop will cover a specific topic and will constitute a combination of lecture and hands-on practical exercises. Participants are encouraged to ask questions and sBadge_Premium Workshops.pnghare their screens. Class sizes are limited to a maximum of 12 attendees to enable active participation.

We are also happy to work with you if you would like to schedule training for a group at your organization, don’t see the topic you would like to cover, or would like to request a workshop be delivered in another language. Our standard training offerings can be found on our Consulting Services page, and you may contact premium.services@clarivate.com with questions or for a custom training quote.

Have questions about our workshops? Check out our FAQ, or contact us at training.services@clarivate.com.

Refund policy: If you cannot attend a workshop, please let us know at least 10 business days in advance. We cannot give refunds, but we will help you find another session that fits your schedule.

PREMIUM WORKSHOPS

Intermediate Analytics for Fulfillment Workshop
Instructor: Rachel Bellavia

Explore techniques for building analyses with a focus on Fulfillment.

We Will Cover:
  • Principles of working in the Fulfillment and Requests Subject Areas
  • Creating Fulfillment and Requests analyses
Learning Outcomes:
  • Understand options for reporting on Fulfillment in Oracle Analytics
  • Be able to create analyses related to loans and requests
Workshop Prerequisites:
  • Alma User Role: Designs Analytics

 

Option 1: APAC-friendly time

Tuesday, Sept 16, 2025

9 AM - 11 AM Sydney
8 AM - 10 AM Seoul

4 PM - 6 PM Los Angeles (Monday, Sept. 15)

Other time zones

**Registration closed**

Option  2: EMEA-friendly time

Wednesday, Sept. 17, 2025

9 AM - 11 AM New York
2 PM - 4 PM London

Other time zones

**Registration closed**

Option 3: Americas-friendly time

Wednesday, Sept. 17, 2025

11 AM - 1 PM Los Angeles
2 PM - 4 PM New York

Other time zones

**Registration closed**

Troubleshoot Discovery Linking Issues Workshop

Instructor: Kevin Lane-Cummings

This workshop includes hands-on, individualized troubleshooting with a product expert to help participants identify the causes of full-text linking problems in their discovery services and fix them so patrons can access the content they need. Each participant will leave the session with a troubleshooting toolkit tailored to their own institution.

We Will Cover:
  • Link management
  • Local inventory linking
  • ​​​​​​Proxy problems
Workshop Prerequisites:
  1. Alma User Roles: Repository Manager or Electronic Inventory Operator Extended
  2. Bring examples of linking issues from your discovery service; that is, discovery search results that involve some or all of these issues:
  • Patrons are unable to find the e-resource in your discovery service even though you subscribe to or own it
  • Patrons cannot access the full text of the resource from the vendor
  • Patrons cannot access an e-resource when not on your institution's internal network

 

Option 1: APAC-friendly time

Wednesday, Oct. 8, 2025

9 AM - 11 AM Sydney
7 AM - 9 AM Seoul

3 PM - 5 PM Los Angeles (Tuesday, Oct. 7)

Other time zones
 

Price per seat: $300 USD

BUY NOW.png

Option 2:  EMEA-friendly time

Wednesday, Oct. 8, 2025

9 AM - 11 PM New York
2 PM - 4 PM London

Other time zones
 

Price per seat: $300 USD

BUY NOW.png

Option 3: Americas-friendly time

Wednesday, Oct 8, 2025

11 AM - 1 PM Los Angeles
2 PM - 4 PM New York

Other time zones

Price per seat: $300 USD

BUY NOW.png

Intermediate Analytics for Resource Management Workshop
Instructor: Rachel Bellavia

Explore techniques for building analyses with a focus on Resource Management.

We Will Cover:
  • Principles of working in the Physical Inventory and E-Resources Subject Areas
  • Creating Physical Inventory and E-Resources  analyses
Learning Outcomes:
  • Understand options for reporting on Resource Management in Oracle Analytics
  • Be able to create analyses related to physical and electronic inventory
Workshop Prerequisites:
  • Alma User Role: Designs Analytics

Option 1: APAC-friendly time

Tuesday, Oct. 14, 2025

10 AM - 12 PM Sydney
 8 AM -  10 AM Seoul

4 PM - 6 PM Los Angeles (Monday, Oct. 13)

Other time zones

Price per seat: $300 USD

BUY NOW.png

Option  2: EMEA-friendly time

Wednesday, Oct. 15, 2025

9 AM - 11 AM New York
2 PM - 4 PM London

Other time zones

Price per seat: $300 USD

BUY NOW.png

Option 3: Americas-friendly time

Wednesday, Oct. 15, 2025

11 AM - 1 PM Los Angeles
2 PM - 4 PM New York

Other time zones

Price per seat: $300 USD

BUY NOW.png

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