Premium Workshops
Global Professional Services is pleased to announce a new virtual, instructor-led training offering, Premium Workshops. These interactive, small-group workshops are designed to provide a personalized experience with a significant practical hands-on component. Each 2-hour workshop will cover a specific topic and will constitute a combination of lecture and hands-on practical exercises. Participants are encouraged to ask questions and share their screens. Class sizes are limited to a maximum of 12 attendees to enable active participation.
We are also happy to work with you if you would like to schedule training for a group at your organization, don’t see the topic you would like to cover, or would like to request a workshop be delivered in another language. Our standard training offerings can be found on our Consulting Services page, and you may contact premium.services@clarivate.com with questions or for a custom training quote.
Have questions about our workshops? Check out our FAQ, or contact us at training.services@clarivate.com.
Refund policy: If you cannot attend a workshop, please let us know at least 10 business days in advance. We cannot give refunds, but we will help you find another session that fits your schedule.
UPCOMING WORKSHOPS | ||||
Troubleshoot Discovery Linking Issues Workshop This workshop includes hands-on, individualized troubleshooting with a product expert to help participants identify the causes of full-text linking problems in their discovery services and fix them so patrons can access the content they need. Each participant will leave the session with a troubleshooting toolkit tailored to their own institution. We Will Cover:
Learning Outcomes:
Workshop Pre-requisites: (a) Alma User Roles: Repository Manager or Electronic Inventory Operator Extended(b) Bring examples of linking issues from your discovery service; that is, discovery search results that involve some or all of these issues:
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Time slot 1: APAC-friendly times Thursday, December 5 12 PM - 2 PM Sydney Other time zones Registration closed |
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Time slot 2: EMEA and Americas-friendly times Thursday, December 5 8 AM - 10 AM Los Angeles 10 AM - 12 PM Chicago
SOLD OUT |
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Configure Resource Types in Primo VE Workshop Are parts of your collection hard to discover? As a Primo VE Administrator, Reference Librarian, or Cataloger, what can you do to improve user access to the resources you have in your collections? Participants will leave with the knowledge to apply changes to live views in their production environment. We Will Cover:
(a) Alma User Roles: Discovery - Administrator (b) Working in your library's live environment is recommended. A sandbox environment will also be available for participants. |
Time slot 1: APAC-friendly times Wednesday, December 11 10 AM - 12 PM Sydney Other time zones |
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Time slot 2: EMEA and Americas-friendly times Wednesday, December 11 8 AM - 10 AM Chicago Other time zones |