Availability – Uptime Reports v1.1
- Product: Cross-Product
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, TotalCare
Version 1.1
Overview
For SaaS multitenant environments, Ex Libris has a quarterly availability report that measures and records system uptime services. This report is published and available for customers in the Customer Center.
List of uptime reports:
Record of Changes
| Type of information | Document Data |
|---|---|
|
Document Title: |
Availability – Uptime reports |
|
Document Owner: |
Tomer Shemesh - Ex Libris Chief Information Security Officer (CISO) |
|
Approved by: |
Barak Rozenblat – VP Cloud Services |
|
Issued: |
Apr 9, 2019 |
|
Reviewed & Revised: |
Mar 22, 2020 |
Revision Control
| Version Number | Nature of Change | Date Approved |
|---|---|---|
|
Initial version |
Apr 9, 2019 |
|
|
1.1 |
Update - Tomer S |
Mar 22, 2020 |
Document Distribution and Review
The document owner will distribute this document to all approvers when it is first created and as changes or updates are made. This document will be reviewed and updated annually or upon written request by an approver or stakeholder. Questions or feedback about this document can be directed to the owner or a listed approver
- Article last edited: 22-Feb-2018