Working with Ex Libris Support

• Product: Cross-Product

Working with Ex Libris Support (click here to open) is presented to new Ex Libris customers, and existing customers who have recently completed a new product implementation.  

It includes the following topics:

• About Ex Libris Support
• Using the Support Portal & System Status
• Accessing Knowledge Resources
• Submitting Cases
• New Customer Tips

Ex Libris Support Quick Reference Guide (click here to open) provides a brief summary of the information in the Working with Ex Libris Support presentation, perfect for sharing with your colleagues.