Working with Ex Libris Support
- Product: Cross-Product
Working with Ex Libris Support (click here to open) is presented to new Ex Libris customers, and existing customers who have recently completed a new product implementation.
It includes the following topics:
- About Ex Libris Support
- Using the Support Portal & System Status
- Accessing Knowledge Resources
- Submitting Cases
- New Customer Tips
Ex Libris Support Quick Reference Guide (click here to open) provides a brief summary of the information in the Working with Ex Libris Support presentation, perfect for sharing with your colleagues.
Additional Information
New to working with Support and not sure where to begin.
Submitting a Case - One Page -