Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    MetaLib

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. MetaLib
    3. Knowledge Articles
    4. Export e-Journals from SFX: e-Journal load error resolution (scratch permission)

    Export e-Journals from SFX: e-Journal load error resolution (scratch permission)

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Additional Information
    • Article Type: General
    • Product: MetaLib
    • Product Version: 3

    Description:
    The request for an eJournal export file from SFX returns the following error: External Export failed! The error that was returned: Cannot open ../dbs/scratch/e-collection for writing

    Resolution:
    This message occurs when file permissions in the scratch or scratch/e_collection_update directory are restricted.

    Additional Information

    MetaLib, SFX, e-Journal, ejournal, load, UTIL N-1, version 2, version 3


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Export e-Journals from SFX: e-Journal load error resolution
      • Export e-Journals from SFX: External Export Failed
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Content Type
      Knowledge Article
      Language
      English
      Product
      MetaLib
    2. Tags
      1. 3
      2. contype:kba
      3. Prod:MetaLib
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved