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    4. Institution Dropdown Box on PDS Login Window Has 2 Identical Lines

    Institution Dropdown Box on PDS Login Window Has 2 Identical Lines

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    • Article Type: General
    • Product: MetaLib
    • Product Version: 4

    Description:
    The Institution drop-down box on the PDS login screen shows 2 identical lines in addition to our organization's line (Yourorg). Why are there 2? We only have one tab_service.yourorg file in the pds / conf_table directory.

    Resolution:
    In addition to the desired tab_service.yourorg file, a backup file existed in the pds / conf_table directory which was using an underscore at the end of the original file name: tab_service.yourorg_BAK

    The system recognizes the underscore as part of the tab_service name, so it recognized 2 Yourorg institutes.


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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