• Article Type: General
• Product: MetaLib
• Product Version: 3

Description:
Users not able to access MetaLib /V user interface

Resolution:
If you cannot access the MetaLib /V user interface, check the logs:

1. On the server, tail www_m_server log as follows:
cd $LOGDIR
tail -f www_server_4331.log

2. Access the /V interface
Check log on server to see if there are any errors.

Can you access /M interface? If yes, check the table ./vir00/tab/default_z312 to make sure it is set up correctly and that all the IP ranges are entered correctly.

Also check Apache log files as follows:
apcl
vi access_log or vi error_log

What error message is displayed at failed login? This should provide clue as to what the problem is... In v3, you may also need to tail the pds_server.log

• Article last edited: 10/8/2013