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    Advanced search fails when searching a local field combined with other fields

    • Article Type: General
    • Product: Primo
    • Product Version: 3

    Problem Symptoms:
    ----------------------------
    Advanced searching with a local search field (lsr, e.g., the field lsr12), combined with any other field, fails.
    The following error is displayed:
    "Your search failed due to a system error. Please try again. If the problem persists, please notify library staff". 

    Cause:
    ---------
    Primo limits the number of searchable local search fields; Out of the box only first 5 local search fields are searchable.

    Resolution:

    --------------

    To increase the number of active local fields:


    - On back office, go to Advanced Configuration > Search Engine Configurations > Result Threshold.
    - Update the field "Number of active local fields in search section" to at least the number of lsr being currently used.
    - Save Search Engine Configuration.
    - Go to Deploy all and deploy Search Engine Configuration.


    • Article last edited: 10/8/2013