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    Browse Full Display Back to Results List Returns "An unexpected error has occurred"

    • Article Type: General
    • Product: Primo
    • Product Version: 4

    Problem Symptoms:
    - Browse is configured correctly
    - "Layout Set: Facets on the Left" is selected in the Views Wizard.
    - After entering a retrieved record's full display, clicking on "back to results list" brings error "An unexpected error has occured."
    - Error log contain

    Cause:
    This behavior is the result of a defect: PRM-19089.

    Resolution:
    This defect is fixed for Primo SP 4.5 and above.

    Additional Information

    Workaround: In the Back office, go to the Views Wizard and select "Layout Set": Standard, instead of Facets on the left.

    Category: Front End

    Subject: Browse


    • Article last edited: 1/29/2014