Skip to main content
ExLibris
  • Subscribe by RSS
  • Ex Libris Knowledge Center

    Browse Search Returns "An unexpected error has occurred" on port 80 (Log Error: javax.xml.bind.UnmarshalException)

    • Article Type: General
    • Product: Primo
    • Product Version:

    Problem Symptoms:
    - Browse is working properly on port 1701.
    - Primo Web Services are working on port 80 (check with test URL: http://<domain>/PrimoWebServices/xservice/search/brief?query=any,contains,book&indx=1&bulkSize=10&institution=<institution>? )
    - Browse search in

    Cause:
    The URL browse build doesn't have the port parameter, and this counts as an empty element. This is a bug.

    Resolution:
    Being investigated by development (PRM-21828)

    Additional Information

    Exlibris do not support mod_jk as a re-direct module. This problem is not reproduced when re-direction is done by IPTables.


    • Article last edited: 2/2/2014
    //Feedback