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    4. Changing Sort in Browse Results Returns "An unexpected error has occurred"

    Changing Sort in Browse Results Returns "An unexpected error has occurred"

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    No headers
    • Article Type: General
    • Product: Primo
    • Product Version: 4

    Problem Symptoms:
    - Browse is configured correctly
    - "Layout Set: Facets on the Left" is selected in the Views Wizard.
    - Changing the sort of the records in browse results page (after entering a retrieved entry) returns error "An unexpected error has occured."
    - Error log:

    Cause:
    A bug, fixed in SP 4.5 (PRM-19089)

    Resolution:
    Workaround: In the Back office, got to the Views Wizard and select "Layout Set": Standard, instead of Facets on the left.

    Category: Front End

    Subject: Browse


    • Article last edited: 1/29/2014
    View article in the Exlibris Knowledge Center
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      • Changing personalized elements seems to have no impact on the results
      • Changing the indexing configuration to run on disk or on memory
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