Skip to main content
ExLibris

  • Subscribe by RSS
    • Primo
    Ex Libris Knowledge Center

    Changing Sort in Browse Results Returns "An unexpected error has occurred"

    1. Last updated
      00:24, 9 Dec 2015
    2. Save as PDF
    • Article Type: General
    • Product: Primo
    • Product Version: 4

    Problem Symptoms:
    - Browse is configured correctly
    - "Layout Set: Facets on the Left" is selected in the Views Wizard.
    - Changing the sort of the records in browse results page (after entering a retrieved entry) returns error "An unexpected error has occured."
    - Error log:

    Cause:
    A bug, fixed in SP 4.5 (PRM-19089)

    Resolution:
    Workaround: In the Back office, got to the Views Wizard and select "Layout Set": Standard, instead of Facets on the left.

    Category: Front End

    Subject: Browse

    • Article last edited: 1/29/2014