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    How to notify Ex Libris of server password change

    • Article Type: Q&A
    • Product: Aleph
    • Product Version: 18.01

    Question

    When a server password is changed, what is the best way to notify Ex Libris?

    Answer

    Customers can notify Ex Libris in one of two ways:
    1) Open a Case with the appropriate product support team. The assigned analyst will update Ex Libris records with the information provided.
    2) Call the Support Line at 877-445-5693 (North America) and provide the information to an analyst over the phone.


    • Article last edited: 10/8/2013
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