Question

How to obtain a copy of my Primo Normalization Rules? 

Answer

1. Log into your Primo BE server 
2. Move to the directory where the old pipe runs are stored. Execute: be_pipes <return>
   • Find pipe name 
3. Move to the directory where the normalization rules are stored. Execute: cd <pipe_name>/conf
   • find rules.xml file 
4. Use ftp or other file sharing program to download rules.xml

Additional Information

For Multi-tenant and Total Care customers, submit a Salesforce case to obtain a copy of Primo Normalization Rules 

• Article last edited: 18-Apr-2018