Indicator for cloud customers not appearing on Primo Back Office login page
If no instance is shown on the BE login page open a case requesting it be added.
- Product: Primo
- Product Version: November 2015 and later
- Relevant for Installation Type: Direct
Description
- The Primo Back Office login screen shows the link to the ExLibris System Status page
- The Primo Back Office login screen does not indicate the instance represents this environment
- The Primo environment is a Production environment (i.e. not a Sandbox environment)
Resolution
Open a case requesting the instance information be added.
- Article last edited: 29-Feb-2016