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    Ex Libris Knowledge Center

    Item Filters Not Displaying on Locations Tab?

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    • Article Type: General
    • Product: Primo
    • Product Version: 3

    Description:
    We're finding we're not seeing the usual range of items filters on the Locations tab for record 10753121 on our production system. This record has a large number of items attached so it may be subject to other problems in this area but have you any idea why only the Location filter displays?

    Resolution:
    This is a known issue of filters not working beyond 990 filter elements (all tags within the same level count towards this total, for example, more than 995 volumes or a combination of 498 volumes + 498 years, etc).
    v21 rep_change #166 fixed an XML error that prevented correct display.
    Now, in case of too many filter elements, the Hold Per Title DLF service displays an error message ("XML reply too big for translation. Contact support or refine your request.").

    • Article last edited: 10/8/2013
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