• Article Type: General
• Product: Primo
• Product Version: 3

Problem Symptoms:
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?· ? no local results when searching or only third node results are presented

Cause:
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? local and external DNS does not resolve the index server's hostname, Slice engine could not start due to lack of communication with index server.

Resolution:
1. edit /etc/hosts on all servers and add the unrecognized hostname with the ip to resolve.
2. restart all primo components.

Category: Front End

Subject: Basic search

• Article last edited: 10/8/2013