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    Ex Libris Knowledge Center

    Local records are not searchable

    1. Last updated
      23:59, 8 Dec 2015
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    • Article Type: General
    • Product: Primo
    • Product Version: 3

    Problem Symptoms:
    ---------------------------
    ?· ? no local results when searching or only third node results are presented

    Cause:
    ---------
    ? local and external DNS does not resolve the index server's hostname, Slice engine could not start due to lack of communication with index server.

    Resolution:
    1. edit /etc/hosts on all servers and add the unrecognized hostname with the ip to resolve.
    2. restart all primo components.

    Category: Front End

    Subject: Basic search

    • Article last edited: 10/8/2013