• Article Type: General
• Product: Primo
• Product Version: 3

Problem Symptoms:
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- Locations tab does not show items for all records
- Error message displays: "There was an error loading the tab"

Cause:
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primo_admin_base uses incorrect port (e.g. port is 80 and not 1601)

Resolution:
1. In Back Office, go to General configuration / Installation and check primo_admin_base
2. Change to the correct port
3. Save
4. Restart Front End

Category: OPAC via Primo

Subject: OvP configuration

• Article last edited: 10/8/2013