• Article Type: General
• Product: Primo

Problem Symptoms:
New/updated xxx30 (Course Reserve) records are not displaying in Primo. (New/updated xxx01 bib records are OK.)

Cause:
The ./xxx30/scratch/run_e_21.nnnnn shows that the ue_21 publishing process ended several weeks ago with this message:

Oracle error: update_cursor z07p
ORA-03135: connection lost contact
Process ID: 13519
Session ID: 386 S
***************************************************
* No ORACLE connection - process is terminated... *
***************************************************

and was not restarted after the Oracle connection was re-established. Likewise, the xxx30 ue_01 indexing daemon.

Resolution:
Restart the xxx30 ue_01 (using util e/1) and ue_21 (using util e/21). After which, the waiting z07 and z07p records will be processed, and the next runs of the xxx30 publish-06 ("Create Tar File for ALEPH Published Records"), the Primo Pipe, and the Primo indexing should cause the records to appear in Primo.

Category: Publishing platform

Subject: Harvesting

• Article last edited: 11/3/2015