Skip to main content
ExLibris
  • Subscribe by RSS
    • Back
    Primo
    Ex Libris Knowledge Center

    New/updated Aleph Course Reserve records not displaying in Primo

    1. Last updated
    2. Save as PDF
    • Article Type: General
    • Product: Primo

    Problem Symptoms:
    New/updated xxx30 (Course Reserve) records are not displaying in Primo. (New/updated xxx01 bib records are OK.)

    Cause:
    The ./xxx30/scratch/run_e_21.nnnnn shows that the ue_21 publishing process ended several weeks ago with this message:

    Oracle error: update_cursor z07p
    ORA-03135: connection lost contact
    Process ID: 13519
    Session ID: 386 S
    ***************************************************
    * No ORACLE connection - process is terminated... *
    ***************************************************

    and was not restarted after the Oracle connection was re-established. Likewise, the xxx30 ue_01 indexing daemon.

    Resolution:
    Restart the xxx30 ue_01 (using util e/1) and ue_21 (using util e/21). After which, the waiting z07 and z07p records will be processed, and the next runs of the xxx30 publish-06 ("Create Tar File for ALEPH Published Records"), the Primo Pipe, and the Primo indexing should cause the records to appear in Primo.

    Category: Publishing platform

    Subject: Harvesting

    • Article last edited: 11/3/2015