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Ex Libris Knowledge Center

Numbers for Facets Do Not Display and there is No Exclude Option

  • Article Type: General
  • Product: Primo
  • Product Version: 4
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Problem Symptoms:
-Result numbers in parentheses after facet (Refine My Results) lines are missing
-Facet "Exclude" option disappeared from the More Options (Refine Search) lightbox

Cause:
The EBSCO adaptor does not provide this information

Resolution:
Suggested Workaround: In the Primo Back Office > Views Wizard, remove the EBSCO scope

Category: Front End

Subject: Facets


  • Article last edited: 10/8/2013