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    Numbers for Facets Do Not Display and there is No Exclude Option

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    • Article Type: General
    • Product: Primo
    • Product Version: 4
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

    Problem Symptoms:
    -Result numbers in parentheses after facet (Refine My Results) lines are missing
    -Facet "Exclude" option disappeared from the More Options (Refine Search) lightbox

    Cause:
    The EBSCO adaptor does not provide this information

    Resolution:
    Suggested Workaround: In the Primo Back Office > Views Wizard, remove the EBSCO scope

    Category: Front End

    Subject: Facets

    • Article last edited: 10/8/2013