Numbers for Facets Do Not Display and there is No Exclude Option

• Article Type: General
• Product: Primo
• Product Version: 4
• Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Problem Symptoms:
-Result numbers in parentheses after facet (Refine My Results) lines are missing
-Facet "Exclude" option disappeared from the More Options (Refine Search) lightbox

Cause:
The EBSCO adaptor does not provide this information

Resolution:
Suggested Workaround: In the Primo Back Office > Views Wizard, remove the EBSCO scope

Category: Front End

Subject: Facets

• Article last edited: 10/8/2013