• Article Type: General
• Product: Primo
• Product Version: 4.5.2

Problem Symptoms:
?€¢ Webservices call for records in MYSCOPE are not found:
http://primo.hosted.exlibrisgroup.com/PrimoWebServices/xservice/search/brief?institution=MYINSTITUTION&indx=1&query=scope,contains,MYSCOPE

?€¢ Records with scope MYSCOPE do not also have scope MYINSTITUTION

Cause:
Primo webservices queries only search for records with the institutional scope of the institution specified in the webservices call.

Resolution:
There are two ways to make sure the missing records are found by the webservice call:

A) Change the normalization rules to add the institution scope MYINSTITUTION to the records without it to include them in the webservices query

OR

B) Choose a different institution parameter for the webservices call that is already present as an institutional scope in the records being searched.

Category: API - Primo

Subject: X-Services - Primo

• Article last edited: 6/26/2014