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    SAML authentication succeeds but the user is not logged in

    • Product: Primo
    • Product Version:  August 2016 Release +
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, TotalCare


    1. Click Sign In
    2. The browser is redirected to the IDP login page
    3. Enter user credentials
    4. The browser is redirected to Primo but the user is not logged in


    Verify the following values are identical:


    Primo Authentication Manager SAML Response returned to Primo If Alma is used for user information retrieval
    IDP_ISSUER saml2:Issuer  
    USER_ID_ATTR_NAME saml2:Attribute Name= USER_ID_ATTR_NAME USER_ID_ATTR_NAME (value)= Identifier (primary or additional)

    RelayState - decoded base_url - for example https://<institution>

    Certificate File X509Certificate  



    • Article last edited: 27-Mar-2017
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