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    Some users unable to expand holdings details

    • Article Type: General
    • Product: Primo
    • Product Version: 4.4

    Problem Symptoms:
    * Most users able to expand Locations with plus (+) next to holdings for a record
    * Certain users when logged in receive no response when trying to expand holdings

    "Update my screen automatically" checkbox is not checked.

    Check the "Update my screen automatically" checkbox near the lower right corner of your Primo screen.

    Category: Front End - Primo

    • Article last edited: 1/10/2014