• Article Type: General
• Product: Primo
• Product Version: 4.4

Problem Symptoms:
* Most users able to expand Locations with plus (+) next to holdings for a record
* Certain users when logged in receive no response when trying to expand holdings

Cause:
"Update my screen automatically" checkbox is not checked.

Resolution:
Check the "Update my screen automatically" checkbox near the lower right corner of your Primo screen.

Category: Front End - Primo

• Article last edited: 1/10/2014