Specific users appear in Primo as GUEST despite successful bor-info from Aleph
- Article Type: General
- Product: Cross-Product
Problem Symptoms:
Bor-info is done via Aleph and works for many users, but for some users, their name shows up in Primo as GUEST despite the fact that the bor-info was successful.
Cause:
When a user has many loans in Aleph, it returns a very large bor-info response which isn't processed correctly in PDS/Primo.
Resolution:
Primo does not need loan information in bor-info (it accesses this information using the RESTful API). Therefore, it should be filtered out as follows:
Change the line in the tab_service.<institute> file from this:
params = <server>,<port>,BOR_INFO,<library>,<use secure>,<service name>,<service password>
To this:
params = <server>,<port>,BOR_INFO&loans=N&cash=N&hold=N,<library>,<use secure>,<service name>,<service password>