• Article Type: General
• Product: Primo
• Product Version: 4

Problem Symptoms:
Stopped error on pipe when trying to copy file using SFTP

Cause:
Pipe gets zero copied files when using SFTP, so it fails.
SFTP settings may have been altered, which stops the files being copied

Resolution:
1. Terminate the pipe in question
2. Click Edit and check all setting are correct
3. Save pipe even if nothing is changed. This will update all settings on the database.
4. Run pipe again

Category: BO monitoring

Subject: Pipes Monitoring

• Article last edited: 10/8/2013