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    Stopped Error on Pipe When Trying to Copy File Using SFTP

    • Article Type: General
    • Product: Primo
    • Product Version: 4

    Problem Symptoms:
    Stopped error on pipe when trying to copy file using SFTP

    Cause:
    Pipe gets zero copied files when using SFTP, so it fails.
    SFTP settings may have been altered, which stops the files being copied

    Resolution:
    1. Terminate the pipe in question
    2. Click Edit and check all setting are correct
    3. Save pipe even if nothing is changed. This will update all settings on the database.
    4. Run pipe again

    Category: BO monitoring

    Subject: Pipes Monitoring


    • Article last edited: 10/8/2013