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    Tips for Primo TotalCare Success

    • Product: Primo
    • Relevant for Installation Type: Total Care

     

    Question

    What should I know to be successful with Primo TotalCare and most effectively leverage Support?

    Answer

    • Understand the scope of Primo TotalCare
    • Stay organized around a clear mission
      • Get familiar with Primo TotalCare services 
      • Stay up-to-date with Primo Release Notes and New Release Education
      • Periodically evaluate if TotalCare is right for you, or if you want more control over Primo
    • Engage with students and faculty… get feedback!
    • Share information on Primo Searching
    • “How did Primo get these results” is a complicated question to answer
      • Were the results not helpful, or just different from expectations?
      • If not helpful, get specifics, and consult with Support about search configuration

    Additional Information

    About Primo

    Introduction to Primo

    What is Discovery and Delivery?

    Primo Central Index

     


    • Article last edited: 05-May-2016
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