V4 upgrade Step 5 (Customization / Copy Files from V3 to V4) fails

• Article Type: General
• Product: Primo
• Product Version: 3

Problem Symptoms:
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?· ? during copy the console screen shows errors (These errors do not appear in log) such as:
cp: cannot access /exlibris/primo/p4_1/primoe/apache/htdocs/pds.css
cp: cannot access /exlibris/primo/p4_1/primoe/apache/htdo

Cause:
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During step 4 "Extract V4 software" created Symbolic (soft) links in /exlibris/primo/p4_1/primoe/apache/htdocs with reference to p4_2 instead of p4_1. since p4_2 does not exist step 5 (copy from V3 to V4) failed.

Resolution:
1. Log on to p4_1
2. ? Delete all Symbolic Links to p4_2 from /exlibris/primo/p4_1/primoe/apache/htdocs
3. Run /exlibris/primo/p4_1/primom/proc/create_htdocs_links (you may need to run using perl in SunOS)