• Article Type: General
• Product: Primo
• Product Version: 4

Problem Symptoms:
"Validation Problem: you cannot save "Primo Institution" to the View. please select different institution!" error in Views Wizard

Cause:
View was setup (or became corrupted) using the Primo Institution instead of the University

Resolution:
Copy the current View and change the ownership. This will retain all the data in the view, but allow the owner to change.

Follow the instructions below:

1. Login to Back Office
2. Navigate to Ongoing Configuration Wizards > Views Wizard
3. On the bottom of screen, under the Create a New View section:
a. Change "Owner:" to University of choice
b. Change "Duplicate View From:" to page of choice
c. Enter Code: COPIED
d. Click Create Button

4. Delete original view

5. Create another view just like above using:
a. Change "Owner:" to University of choice
b. Change "Duplicate View From:" to page of choice
c. Enter "Code:" (Whatever the view you just deleted was called)
d. Click Create Button

6. Delete COPIED view

7. Edit Newly created view:
a. Change View Name to: (appropriate title - ex. Services Page)
b. If needed, change Description back to original description

8. Save & Continue
9. Click Continue
10. Click Continue
11. Click Continue
12. Click Deploy Now

Category: Back Office - Primo

Subject: Views Wizard

• Article last edited: 8/1/2014