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What does this message mean: "Due to temporary technical problem the result list may be incomplete. Please try again soon"?

  • Article Type: Q&A
  • Product: Primo
  • Product Version: 42186
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Question

What does this message mean at the top of my Brief Results in Primo, "Due to temporary technical problem the result list may be incomplete. Please try again soon"?

Answer

That message was introduced in Primo's July 2015 Release whenever a blended search encounters a timeout with the Primo Central adaptor or Ebsco API adaptor.
Results from the problematic adaptor will not be included in the blended brief results.
Try executing the search again.

The message can be customized by modifying the description for the following code in the Error messages code table:
- default.search.error.search.blendedsearch

Category: Front End

Subject: Brief results