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    Uploading the New UI Customization package fails

    • Product: Product
    • Product Version: August 2016 +
    • Relevant for Installation Type:  Dedicated-Direct, Direct, Local, Total Care


    When uploading a customized customization package, an error message appears in the back office: 


    Validation error: Zip file must have a root directory with the name of the view code


    Reason: the file was zipped using the Windows>>Sent To option.


    A workaround: use a different compression tool such as 7zip or Winrar. 



    If you added images to the folder you should use a tool that doesn't automatically add Thumbs.db file to any folder containing images, as this also might cause issues.


    • Article last edited: 14-Aug-2016