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    4. What might cause the Pipe execute button not to work

    What might cause the Pipe execute button not to work

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    1. Question
    • Product: Primo
    • Product Version: All
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Question

    What might be the reason that when clicking on a Pipe execute button which is active (not grayed out) but the Pipe don't start?

     

    Answer

    In case a previous run of this pipe was stopped for some reason, but wasn't terminated the pipe can't be started.

    You can go to the Pipe > History and see if there is such a run, if so click on the run link and terminate the pipe.

    You would now be able to execute the pipe 

     


    • Article last edited: 23-Jun-2016
    View article in the Exlibris Knowledge Center
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