Who is responsible for monitoring the server performance for direct hosted Primo installations?
- Article Type: Q&A
- Product: Primo
- Product Version:
Question
Who is responsible for monitoring the server performance for direct hosted Primo installations?
Answer
Customer is responsible for monitoring Application performance:
* Running pipes and indexing
* Normalizing input records to Primo records
* Editing front end search and display options
Ex Libris is responsible for monitoring Server performance:
* Monitoring that Primo FE, SE, and BE are running at all times
* Monitoring the server for memory issues and server level slowness
* Notifying Primo support in the case of any down system level issues detected by monitoring
Category: Hardware & Unix - Primo
Subject: Primo
- Article last edited: 7/9/2014