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    4. Why am I receiving a server is overloaded e-mail?

    Why am I receiving a server is overloaded e-mail?

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    1. Question
    2. Answer
    3. Additional Information
    • Article Type: Q&A
    • Product: Primo
    • Product Version: 3

    Question

    Why did Primo send me an e-mail with the following message?
    Server '<hostname>:<ip address>' is overloaded!
    All requests are being temporarily blocked until the backlog is reduced.
    For more information please look at the maxThread.log log file.

    Answer

    A Primo FE sends this message when the number of outstanding requests exceeds 310.

    Additional Information

    This is per-FE in an MFE environment

    Category: Performance

    Subject: Search Slowness


    • Article last edited: 8/26/2014
    View article in the Exlibris Knowledge Center
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      • Why am I not seeing request options when user is logged in?
      • Why am I receiving MaxThread warnings in Primo?
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