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    Why are some collections 'grayed out' in PCI registration site?

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    • Article Type: Q&A
    • Product: Primo Central

    Question

    Why are some collections 'grayed out' in PCI registration site?

    Answer

    Due to provider restrictions, these resources can only be activated by Ex Libris.
    Please open a case via Salesforce to find out if you are eligible to search this collection.

    Please note that these collections will continue to be greyed out for even after activating (Accessing from "My profile"). collections won't be editable.

    Additional Information

    Please open a case via Salesforce to find out if you are eligible to search this collection.
    Please search SalesForce articles for specific collection information.

    • Article last edited: 5/15/2014