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    With Internet Explorer the Normalization testing Utility not shows xml tags

    • Product: Primo
    • Product Version: all
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local, Total Care



    Using Internet Explorer for connecting to Primo Back office to use the Normalization testing utility, you don't see any xml tags at all in any of the OTB .xml 

    This issue is known and has already been reported at


    In order to work with IE it is necessary to turn on "Compatibility View".

    Connect to Primo Back Office

    Click on the "Compatibility View" button to the right of the address bar or press the "ALT" key and then click on "Tools" and then "Compatibility View". will be added at the list and you can use the Normalization testing utility with no problem.

    It will be a little slower




    • Article last edited: 24-Jan-2017