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    Virtual Delivery Category

    Primo will create a virtual delivery category of Physical Items and offer delivery for both if the following conditions are met:
    1. The Always check if also Physical Item parameter is set to Y on the Advanced Configuration > General Configuration > Delivery page.
    2. The delivery category of the record itself is either Online Resource, SFX Resource, MetaLib Resource, Alma-E, or Alma-D. For deduped records, the system uses existing logic to determine the delivery category, taking the user’s institution into account.
    3. The record contains at least one display/availlibrary field that does not have subfield 9 set to ONLINE (which indicates that there is at least one location that represents physical items).
    4. The user’s institution matches an institution in a display/availlibrary field that does not have subfield 9 set to ONLINE.
      or
      The Shared user database field is set to Y on the Primo Home > Advanced Configuration > General Configuration > Delivery subsystem page. The Shared user database field was added for OPAC via Primo and indicates that all institutions within the Primo installation have a shared user database. The system uses it to prevent users from getting a request option for a record that belongs to an institution in which users are not authorized to make requests. For more information on OPAC via Primo, refer to the Primo Interoperability Guide.
      or
      The Shared user database field is set to P on the Primo Home > Advanced Configuration > General Configuration > Delivery subsystem page, the SHARED_USER_DB flag is set to Y for the user’s institution, and an institution in the display/availlibrary field that does not have subfield 9 set to ONLINE is part of a shared group.