About the Primo Administration Certification Program

The Primo Administration Certification program is a combination of a self-paced, online training program that is available on the Knowledge Center and a certification exam that can be taken at any time through the  Library Software Academy.

The Primo Administration Certification Process

Validate your knowledge

Learn and understand how to apply the advanced configuration options available in Primo and validate your knowledge against a benchmark of proficiency for Primo administration. Earning a professional credential prepares you to be the go-to expert for your library staff, and to serve as a primary point of contact for our Ex Libris Support team.

What's covered on the exam

The certification test includes roughly 25 questions randomly assigned from across the different facets of Primo configuration: publishing, normalization rules, search scopes, display labels, view configuration. You have 90 minutes to complete the exam once it is launched and obtain a minimum passing score of 70%.  

How to prepare  

We strongly advise that you complete the Introduction to Primo prior to the Primo Certification program, as the Introduction training provides a foundational understanding of the basics of Primo functionality. The certification course covers content across the major functional areas. It contains short, focused, demo-based workflows. Practice is highly recommended, and you are advised to use your institution's Primo sandbox as your primary learning environment. 

Each e-learning session page links to relevant Knowledge Center assets and printable handouts containing narration notes. These are great post-training resources meant to supplement and enhance the learning experience.

Who should become a Certified Primo Administrator?

Library staff who are tasked with making system-critical decisions and who are responsible for maintaining their Primo instances at their institution should plan on becoming certified Primo Administrators.

Ready to take the certification exam?

Register at the Library Software Academy using your Support Portal account for single sign-on (SSO). Once you log into the Academy, enroll to take the Alma Administration certification exam. Check out the FAQs for more detailed information on the process. Good luck!