Question

Can users who leave institution retain thir RefWorks access?
Will alumni be able to access RefWorks after graduation?

Answer

Yes, institutions that maintain a current subscription to the program will be able to extend continued access to RefWorks to users who leave the institution.

Users who change institutions, or alumni, should update their RefWorks account prior to leaving/graduation by selecting the Alumni or Other option from the Profile/Role section of the Settings page. 

They should also update their email if they will no longer have access to an institutional address. Email address can be updated on the Profile/Email section of the Settings page.

Shibboleth and Athens users will need to remove the institutional login from their account.  Once the association with Shibboleth has been broken, accessing RefWorks will be via user name and password and not with the "Use login from my institution" dropdown. To remove the institution login select settings / Remove credentials

You will then be asked to set a password for your account. Enter a new password and click Save Password and Continue.