- Product: SFX
- Product Version: SFX 4
- Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local
1) Crossref is "off" at target service level
Check if "Enable Crossref" field is set up correctly --> "INHERIT" or "Y"
2) Missing library credentials in crossref.config file
Check a file /exlibris/sfx_ver/sfx4_1/sfxlcl41/config/crossref.config at your SFX server. The library credentials for Crossref service has to be filled correctly.
If you do not have Crossref account yet, register your library at www.crossref.org and get your library credentials.
- Article last edited: 19-9-2017