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    Common mistakes with Crossref DOI in SFX

    • Product: SFX
    • Product Version: SFX 4
    • Relevant for Installation Type: Multi-Tenant Direct, Dedicated-Direct, Local

    1)  Crossref is "off" at target service level

    Check if "Enable Crossref" field is set up correctly --> "INHERIT" or "Y"


    2) Missing library credentials in crossref.config file

    Check a file /exlibris/sfx_ver/sfx4_1/sfxlcl41/config/crossref.config at your SFX server. The library credentials for Crossref service has to be filled correctly.

    user "" 
    pass "" 

    If you do not have Crossref account yet, register your library at and get your library credentials.


    • Article last edited: 19-9-2017