• Article Type: General
• Product: Alma

Problem Symptoms:
Loans list in my account is empty although there are active loans.

Cause:
Could be incorrect content of get_loan template.

Resolution:
1.Go to Mapping table -->ILS Gateway--> ILS Adaptors Templates
2.Search for Service name*: get_loan , ID*: ALMA_01_00027
3.Change the Default template FROM:

{{api_base}}/view/rest-dlf/patron/{{patron_id}}/circulationActions/loans?lang={{lang}}&view=brief&type={{type}}&institution={{ils_user_institution}}&noLoans={{noItems}}&startPos={{startPos}}
TO:
{{api_base}}/view/rest-dlf/patron/{{patron_id}}/circulationActions/loans?lang={{lang}}&view=brief&type={{type}}&institution={{YOUR ALMA INSTITUTION CODE}}

Category: Primo-Alma interoperability

Subject: Loans list

• Article last edited: 6/19/2014