What to do when an e-mail message is not being sent at the end of the Revision

• Article Type: General
• Product: SFX
• Product Version: 3

Description:
I'm running the Revision Update on my SFX server and see the following messages written to screen.

[ All instances in sync ]
Finished kbdb-20070801
Sending update email...
********************
Failed!

Error reported: connect to localhost failed (Connection refused)
connect to localhost failed
connect to localhost failed (Connection refused) no (more) retries!

********************
[ rev-up finished ]

It seems that an e-mail message is not being sent at the end of the Revision Update procedure.

Resolution:
These messages are caused the fact that Sendmail, the application used to send email is not running. This application must be running otherwise email will not be sent.

To start Sendmail login to your server as 'root' and restart the daemon as follows:
/usr/lib/sendmail –bd

Consult with your System Administrator when doing this. Also, a Sys Admin can configure this process to start automatically when restarting the server avoiding the need to restart it manually.