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  • Ex Libris Knowledge Center

    05 KB Updates and Basic Troubleshooting

    Duration: 33 min.

    View on alternate host: Play Download

     

     

    Description

    This session highlights SFX KnowledgeBase updates, basic troubleshooting skills, and how to log a support case. Also gain information on some behind-the-scenes processes and options.

     

    Topics covered:

    • KnowledgeBase (KB) Updates
    • Basic Troubleshooting
    • SFX Exports & Collection Analysis Options
    • System Admin Information
    • Summary & Additional Resources

    Attachments

     

    Handout

     

    Target Audience library staff working with SFX TotalCare
    Prerequisites