05 KB Updates and Basic Troubleshooting

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Duration: 33 min.

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Description

This session highlights SFX KnowledgeBase updates, basic troubleshooting skills, and how to log a support case. Also gain information on some behind-the-scenes processes and options.

Topics covered:

KnowledgeBase (KB) Updates
Basic Troubleshooting
SFX Exports & Collection Analysis Options
System Admin Information
Summary & Additional Resources

Attachments

Handout

Target Audience

library staff working with SFX TotalCare

Prerequisites