Analytics Evidence S11 - “Session Usage” report is known to provide incorrect session counts, but is still presented as correct.
Created By: Igelu-Eluna Analytics
Created on: 5/16/2019
SalesForce Case Number: 521079
The “Devices Usage” report apparently provides a correct total session count, but the “Session Usage” report does not - it excludes some sessions that should be counted.
status: open
subject area:
Discussed with Brent Cook at ELUNA, May 2, 2019
This issue needs to be prioritized by the Summon Working Group and addressed by Ex Libris.
From the IGeLU-ELUNA Analytics Working Group, Analytics Evidence Document
Please send questions or comments to the Analytics Working Group Listserv