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    Analytics Evidence S11 - “Session Usage” report is known to provide incorrect session counts, but is still presented as correct.

    Created By: Igelu-Eluna Analytics
    Created on: 5/16/2019

    SalesForce Case Number: 521079

    The “Devices Usage” report apparently provides a correct total session count, but the “Session Usage” report does not - it excludes some sessions that should be counted.

    status: open
    subject area:

    Discussed with Brent Cook at ELUNA, May 2, 2019

    This issue needs to be prioritized by the Summon Working Group and addressed by Ex Libris.

    From the IGeLU-ELUNA Analytics Working Group, Analytics Evidence Document

    Please send questions or comments to the Analytics Working Group Listserv