• Article Type: General
• Product: Verde
• Product Version: 2

Description:
In some cases two e-mails are sent after the LKB update process fails:
- one with the subject line "KnowledgeBase update has ended successfully" saying "KnowledgeBase update has ended successfully. For further details please review LKBUpdate.log.
Rules activation failed.
- and the second one with the subject line "KnowledgeBase update has aborted" saying
"LKB update has ended with the following error:
Failed to log in as SMITH_administrator"

Resolution:
We suggest to restart the Jboss!"

This should never happen.

• Article last edited: 10/8/2013