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    Loans list is empty although there are active loans

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    • Article Type: General
    • Product: Alma

    Problem Symptoms:
    Loans list in my account is empty although there are active loans.

    Cause:
    Could be incorrect content of get_loan template.

    Resolution:
    1.Go to Mapping table -->ILS Gateway--> ILS Adaptors Templates
    2.Search for Service name*: get_loan , ID*: ALMA_01_00027
    3.Change the Default template FROM:

     

    {{api_base}}/view/rest-dlf/patron/{{patron_id}}/circulationActions/loans?lang={{lang}}&view=brief&type={{type}}&institution={{ils_user_institution}}&noLoans={{noItems}}&startPos={{startPos}}
TO:
{{api_base}}/view/rest-dlf/patron/{{patron_id}}/circulationActions/loans?lang={{lang}}&view=brief&type={{type}}&institution={{YOUR ALMA INSTITUTION CODE}}

    Category: Primo-Alma interoperability

    Subject: Loans list

    • Article last edited: 6/19/2014