Read only user can't search the KB in a consortia

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Article Type: General
Product: Verde
Product Version: 2

Description:
When using a read only user in a central instance of a consortia, the "KB" checkbox of the search popup (right click on Find to open the popup) is grayed out.

w/a: Check and uncheck "Clear / Select all" flag and the "KB" box will not be grayed any more

Scenarion:
1. Enter to the central instance of the consortia and create a user with view only privileges.
2. Log in to the central instance with a read-only user.
3. Right-click on find.
4. Note the "KB" checkbox is grayed out in 'Find' pop up window.
5. Check and uncheck "Clear / Select all".
6. Only then you can check "KB".

Resolution:

Article last edited: 10/8/2013